Oct 28, 2014 When I did that the Mail app was still not working after going back to Mavericks. SoI went through the long, laborious and stressful process of doing a clean install. That did not let me stay with Mavericks. It would proceed only with Yosemite the only choice. I am spending most of my time wrangling with the Mac, not being productive. Dec 07, 2019 Mac mini Mac Pro MacBook Air MacBook Pro macOS 11 Big Sur macOS Catalina tvOS 13. Your advice is the best I've seen but it's not working yet for me. I'll keep trying. I have an older iMac and the mail preview pane is fine. Was trying for 1/2 hour.cursing the Mail app, cursing the iMac, cursing Apple, etc. Shery4 macrumors. If you have a Hotmail account, Microsoft have migrated it to Live Mail now. Apple have updated to OS El Capitan Now Catalina January 2020 If you use the Hotmail account as your Apple ID then it is in other settings on your Mac, not just your email; Hotmail used to be available on Mac Mail as a.
On more than a few occasions (read: a lot), I’ve had to help clients figure out why Apple Mail’s search function wasn’t working. It’s strange to be looking right at a message about baseball that doesn’t show up when you search for “baseball” within Mail. Kinda makes you want to punch things just a little bit.
If that starts happening to your Mac, there are a couple of ways to get it going again. First, you could force Spotlight to reindex your entire drive. While this method may take longer, if you’re not comfortable with finding and deleting files from your Library folder as I describe below, it may be the better way for you. For this, visit System Preferences> Spotlight, click on the 'Privacy' tab, and then either click the plus button at the bottom-left corner to add your entire Macintosh HD to the exclusions list or drag in the drive from your Desktop if it shows up there. You’ll see a scary warning when you do:
But after you click OK, you should see your drive appear in the list.
Now you’ll want to select that drive and click the minus button to remove it. This’ll force Spotlight to start its indexing over again, and you can click on the Spotlight icon on the upper-right corner of your screen to see its progress.
Sigh. I’m gonna be waiting on that for a while. The things I do for you guys, I swear.
Secondly, you can try a more focused approach by making Mail reindex its database only. To do this, quit Mail if it’s running first. Then click on Finder’s Go menu and pick Go to Folder:
Mail.app Not Working Macos
Paste the following path into the box that'll appear and press Return:
Once the Finder window for that location opens up, delete any files in there that start with “Envelope Index.” As you’ll see below, I’ve got three:

After you delete those files, open Mail again. You may see this kinda-scary box, and if you do, click Continue and let it do its thing.
This step could take a while if you’ve got tons and tons of messages or if your machine isn’t the fastest, so be prepared.
Anyway, after whichever process you’ve chosen is complete, check to see if searching is working properly. Finally you can find all of those messages your grandpa sent you about everything that’s wrong with the world! Now don’t you feel better?
Several people are experiencing issues with Gmail (especially G Suite) email accounts in Mail on Mac. It seems that the Mail App is not working as expected for some Gmail users. More specifically, some Gmail users have said that after installing the macOS 10.14.4, and launching the Mail app, some Gmail users are asked to authenticate their email addresses. They get a notification saying:
See also: macOS Mojave Freezes or Stops Responding, Fix
“Enter the password for the account “(null)”: Google requires completing authentication in Safari.” This takes users to a Google web login form. However, shortly after authenticating, the Mail app asks for authentication once again, and again, as the process does not stick and goes into an endless loop.
Mail App Not Opening Mac
Please note that we contacted Apple regarding this issue, and we were told that Apple is currently working on a fix.
In the meantime, you can try the following fixes:
1– Changing your Gmail account’s security settings may fix this problem. Open Google’s My Account site (https://myaccount.google.com) and click Security (On the left navigation panel) and then scroll down and find the “Less secure app access” section and turn this on (note that Google recommends this OFF).
See also: Mail App Keeps Crashing
2- Set up your email account using IMAP. Please note that this process will delete your messages and will no longer available on your Mac. But do not worry, your mails will not be removed from Google’s servers, you can still access your mails via gmail.com web site. Here is how:
Mail App Not Working Iphone
- Open the Mail App
- Click Mail
- Click Preferences
- Click Accounts
- Select your Gmail account
- And click the (-) remove button
- Now we will re-add your Gmail account
- Before that, let us make sure that IMAP access is enable. If not, you can do that easily. To enable IMAP in Gmail, login into your Gmail web client (gmail.com) and then click Settings:
- Click the Forwarding and POP/IMAP tab
- Select Enable IMAP (IMAP access section)
- And scroll down and click Save.
- Now again in Mail App, choose Mail
- Click Add Account
- Select Google, then click Continue
- Enter your email and click Next
- Enter your password and click Next
- And follow the instructions
If this does not work, try the “Add Other Account” option and add smpt/imap info manually:
- Incoming server: imap.gmail.com
- Outgoing server: smtp.gmail.com
3- Open Safari and go to https://accounts.google.com/b/0/DisplayUnlockCaptcha and then enter your username and password, then enter the letters (captcha) then try again.
4-Please try the following:
- Quit Mail App.
- Open Keychain (Applications > Utilities or Spotlight Keychain)
- Search: google.oa
- Find the accounts that you are having trouble accessing, and delete Keychains
- Now go to https://accounts.google.com
- Sign in with your problematic account
- Click Security (left menu)
- Find the “Third-party apps with account access” section and click “manage third-party access”
- Click macOS and to revoke its access
- Then sign out (https://accounts.google.com)
- On your Mac, go to System Preferences > Internet accounts and re-authenticate your account
- And open your Mail and try again
5-Still having the problem? if so try this:
Apple Mail App Not Working On Macbook
- Download and install Charles (a proxy app): https://www.charlesproxy.com/latest-release/download.do
- Authorize automatic proxy, when asked
- In Charles go to the Help menu and then choose SSL Proxying > Install Charles Root Certificate
- Keychain Access will open. Find the “Charles Proxy…” (you may type Charles to search).
- Double click on it.
- Expand the Trust section and set to “Always Trust”.
- Close the window, enter your password when you are asked.
- In Charles, choose SSL Proxying Settings (Proxy menu).
- Add a new location with Host: people.googleapis.com
- Go to the Tools menu and then choose Rewrite and click Add.
- Add a new location with Host: people.googleapis.com.
- Add a new action:
Type: Body
Where: Response
Replace Value: {“names”:[{“metadata”:{“primary”:true},”displayName”:”Your Name”}],”emailAddresses”:[{“value”:”your@email”}]}
- And now on your Mac, open System Settings and Internet Accounts and re-authorize your account.
- Now test to see if it is working, if your issue is resolved now, feel free to remove the Charles app.
Mail App Not Working Macbook Pro
See also: macOS Mojave Draining Your Mac Battery Life? Here Is How To Fix